8×8: People love HD voice, but it’s all within network

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IT EXPO West 2012 – 8×8 says its customers love HD voice, but it is not moving any traffic outside of its own network.

“We’ve gotten very good feedback from customers,” said VP if Business Development Huw Rees. “They really enjoy it, they really like the quality. But we’ve got to find a way […]

IT EXPO Fall 2011–8×8 buys another cloud computing company

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Austin, Texas – 8×8, once upon a time the poster child for business hosted HD voice, bought yet another cloud computing today.

8×8 is acquiring privately-held Contactual, a provider of cloud-based call center and customer interaction management (CRM by any other name) solutions, in an all-stock transaction not to exceed 6.7 million shares […]

Neutral Tandem launches HD Voice interconnect; 8×8 signs up

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Neutral Tandem, a leading provider of global interconnection services, has announced the launch of HD Voice Interconnect, a wideband voice interconnection solution for the competitive carrier market.  No ENUM registry required. First announced customer is the largest G.722 shop in North America – 8×8.   Yes, this is a big deal.

The service is aimed […]

8×8 officially embraces Polycom

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8×8 (www.8×8.com) has officially embraced Polycom (www.polycom.com) phones. 

Initially, 8×8 will be offering the Polycom SoundPoint IP 335 desk phone, an entry-level SIP phone, but 8×8 plans to add additional SoundPoint IP desktop phone, SoundStation IP conference phones – the biggie for many enterprise customers – and Polycom KIRK wireless phones and accessories […]

8×8 Hosted HD Voice now available over New Edge Networks

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New Edge Networks, the business services side of Earthlink, has announced that 8×8 has joined its “ecosystem” of business applications.  New Edge business customers can access 8×8’s hosted HD voice network via MPLS and 8×8 customers can ride New Edge’s MPLS network with all the advantages it carries, such as end-to-end traffic prioritization and […]

8×8 announces HD voice upgrade completed

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8×8 Vice President of Business Development Huw Rees will discuss the company’s HD voice technology and strategy in greater detail during the 2010 Consumer Electronics Show HD Voice Summit being held on Wednesday, January 6 from 1 – 5:30 p.m. in Las Vegas.

8×8 has formally announced its upgrade to its VoIP network supporting […]

HD Voice Snapshot – Business hosted VoIP providers

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Lots of islands, with continents to come

5 providers queried/interviewed:  8×8/Packet 8, Alteva, Cablevision/Optimum Lightpath, Whaleback Systems, Verizon Business

Many hosted business VoIP providers currently offer HD voice as an “upsell”/advanced feature to businesses and charge extra for it, but this is likely to change because HD-capable handsets are becoming more affordable and prolific, […]

North America's HD Voice Fall Season

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As the fall of 2009 arrives in North America, so will HD voice.  Within days, Best Buy will be stocking telo, ooma’s second generation hardware, for the holiday shopping season.  As the leaves fully change colors and approaching the Thanksgiving holiday, 8×8 will flip the switch on its Aastra software upgrade.   Both events — […]

IT EXPO – Aastra goes G.722, 8×8 upgrade in October

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At IT EXPO this week, Aastra announced it’s Hi-Q audio technology (i.e. a software/firmware upgrade) for its 67xxi series desktop phones.  Hi-Q supports the G.722 wideband codec and the firmware will be available as a free software download from Aastra.

While it is good that Aasstra has joined the G.772/HD Communications bandwagon, close followers […]